Privacy Policy

Horizon Medical Academy Ltd, Registered in England and Wales, company number 17143827. Registered office: 1st Floor, Mayfair House, 3 Elm Grove, Didsbury, Manchester, England, M20 6PL.

For any question about this policy or your data, contact us at info@horizon-academy.co.uk.

Depending on how you use our services, we may collect:

Identity and contact details, such as your name, email address, and phone number. Booking and account information, such as the courses you book, your account login details, and your communications with us. Payment information, which is collected and processed by Stripe; we do not receive or store your full card details. Where you choose to tell us, accessibility or health information so we can make reasonable adjustments. Technical and usage data about how you use our website, collected through cookies and analytics.

We use your personal data for the following purposes, each with a lawful basis under the UK GDPR:

To provide and manage your courses and bookings (performance of our contract with you). To take payment and keep financial and accounting records (performance of our contract, and compliance with a legal obligation). To send booking confirmations and service messages through Resend (performance of our contract). To respond to your enquiries and complaints, and to run and secure our website and services (our legitimate interests). To make reasonable adjustments where you have given us health or accessibility information (your explicit consent). To send marketing where you have opted in (your consent).

We do not ask for health information as a matter of course. If you choose to share a medical condition, disability, or accessibility requirement so that we can support your safe participation or make reasonable adjustments, this is special category data. We only use it for that purpose, we rely on your explicit consent, and you can withdraw that consent at any time by contacting us.

We do not sell your personal data. We share it only with service providers who process it on our behalf, including:

Stripe, which processes payments. Resend, which we use to send booking confirmations and service emails. Cloudflare Stream, which hosts and streams our online course videos. Google Analytics, which helps us understand how our website is used. Cloudflare, which hosts and delivers our website securely.

We may also disclose your data where we are required to do so by law, or to establish, exercise, or defend legal claims.

Some of our providers, including Stripe, Resend, and our analytics and hosting providers, may store or process data outside the UK. Where personal data is transferred outside the UK, we rely on appropriate safeguards, such as UK adequacy regulations or the International Data Transfer Agreement (or EU Standard Contractual Clauses with the UK Addendum), so that your data remains protected.

Our website uses cookies and similar technologies. Some are strictly necessary for the site to work, such as keeping you logged in. Others, including analytics and embedded video, are only used where you have given consent.

When you first visit, we ask for your consent before setting any non essential cookies, and Google Analytics is only loaded if you accept. You can change your choice at any time using our cookie settings, or control and delete cookies through your browser settings. Blocking some cookies may affect how the website works.

We keep your data only for as long as we need it. Booking and financial records are kept for 6 years after the end of the relevant tax year, to meet our legal and accounting obligations. Account data is kept while your account is active and for a reasonable period afterwards. Marketing consent is kept until you withdraw it. When we no longer need your data, we securely delete or anonymise it.

Under UK data protection law you have the right to:

access a copy of your data; ask us to correct inaccurate data; ask us to delete your data; restrict or object to how we use it; ask for your data to be transferred to another provider; and withdraw consent at any time where we rely on it. To exercise any of these rights, contact us at info@horizon-academy.co.uk. We will respond within the time limits set by law.

We may in future send you marketing about our courses and offers. We will only do this where you have opted in, and every marketing message will include a way to unsubscribe. You can opt out at any time by using that link or by contacting us at info@horizon-academy.co.uk. Opting out of marketing does not stop service messages such as booking confirmations.

Our courses and services are intended for people aged 18 and over, and we do not knowingly collect data from children.

We may update this policy from time to time. The current version is always available on this page, and we will update the date shown at the top when we make changes.

If you have a concern about how we handle your data, please contact us first at info@horizon-academy.co.uk so we can try to put it right.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk.